Terms of Service and License

1. Acceptance and authority

By accessing or using the Services, creating an account, placing an order, or clicking to accept these Terms, you agree to be bound by them. If you use the Services for an organization, you represent that you have authority to bind that organization, and "you" includes that organization.

If you do not agree to these Terms, do not use the Services. You must be legally capable of entering into a contract and at least 18 years old.

2. Scope and order of precedence

These Terms apply to our public websites, documentation, account systems, APIs, support, and Cloud Services. A separate order form, enterprise agreement, data processing addendum, service-level agreement, or other written agreement signed by us may apply to particular Services.

If documents conflict, the following order controls: the signed enterprise agreement or order form, the data processing addendum for personal-data matters, any service-level agreement, these Terms, and then referenced policies.

3. Open-source and self-hosted ObjectOS

ObjectOS source code identified as open source is licensed under the Apache License 2.0 or another license stated in the applicable repository or file. These Terms do not replace or restrict rights granted by an applicable open-source license.

Self-hosted deployments run in infrastructure you control. You are responsible for deployment, configuration, security, users, permissions, integrations, backups, availability, regulatory compliance, and all data processed by your deployment. Unless a separate support agreement states otherwise, self-hosted software is provided without hosted operations, monitoring, backup, or recovery by ObjectStack AI.

4. Accounts and administrators

You must provide accurate account information, protect credentials and API keys, use appropriate access controls, and promptly notify us of suspected compromise. You are responsible for activity under your accounts except to the extent caused by our breach of these Terms.

Organization administrators may manage users, access Customer Data, configure integrations, and control the organization account. If an administrator acts for your employer or another organization, that organization controls the account.

5. Cloud Services and orders

Cloud Services may include hosted runtimes, managed control planes, storage, databases, AI features, integrations, observability, support, or other services described in an order or product page. Features, limits, regions, and availability may vary by plan.

An order becomes binding when accepted by us. You may use Cloud Services only within purchased quantities, usage limits, and documentation. We may introduce, modify, or discontinue features, but will use commercially reasonable efforts to avoid materially reducing paid core functionality during a current subscription term.

6. Fees, subscriptions, and taxes

Prices, billing intervals, included usage, overages, and payment terms are stated at purchase or in an order. Unless stated otherwise, subscriptions renew automatically for successive periods until canceled before renewal, and fees are non-refundable except where required by law or expressly stated in an agreement.

You authorize us and our payment processors to charge applicable fees. You are responsible for taxes, duties, and similar governmental assessments other than taxes on our net income. Late amounts may result in interest, collection costs, suspension, or termination.

7. Customer Data and your responsibilities

"Customer Data" means data, content, code, prompts, files, records, and other material submitted to or processed through Cloud Services by you or your users. As between the parties, you retain all rights in Customer Data.

You grant us a limited, non-exclusive right to host, copy, transmit, process, display, and otherwise use Customer Data only as necessary to provide, secure, support, and improve the Services; comply with law; and follow your documented instructions. You are responsible for the legality, quality, accuracy, and necessary notices, consents, and permissions for Customer Data.

8. AI and automated features

Services may allow you to connect or use AI models and automated agents. Outputs may be inaccurate, incomplete, offensive, or non-unique. You must evaluate outputs and use human review appropriate to the risk before relying on them or using them to make decisions or take actions.

You must not use AI features as the sole basis for decisions that produce legal or similarly significant effects on individuals unless permitted by applicable law and supported by appropriate safeguards. Third-party model providers may have separate terms and data practices.

9. Acceptable use

You may not use the Services to violate law, infringe rights, compromise security, distribute malware, facilitate unauthorized access, disrupt systems, evade usage limits, reverse engineer non-open-source components except where law permits, or provide regulated or high-risk services without appropriate safeguards.

• Do not upload or process data you lack the right to use.
• Do not probe, scan, or test vulnerabilities without written authorization.
• Do not use the Services for unlawful surveillance, discrimination, fraud, abuse, or exploitation.
• Do not submit protected health information, payment-card data, government identifiers, or similarly regulated sensitive data unless an applicable written agreement expressly authorizes it.
• Do not resell or sublicense Cloud Services except under an authorized partner or reseller agreement.

10. Third-party services and integrations

The Services may interoperate with third-party products, models, hosting providers, data sources, or integrations. Your use of third-party services is governed by their terms and privacy practices. We are not responsible for third-party services, and enabling an integration authorizes the exchange of data necessary for it to operate.

11. Security, availability, and beta features

We will maintain commercially reasonable administrative, technical, and organizational safeguards for Cloud Services. No system is completely secure or uninterrupted. You remain responsible for appropriate configurations, permissions, endpoint security, backups, and business-continuity planning.

Preview, beta, evaluation, and free features may be changed or discontinued at any time, may be less reliable, and are provided without service levels or warranties to the maximum extent permitted by law.

12. Intellectual property, trademarks, and feedback

Except for Customer Data and open-source components, we and our licensors own the Services, documentation, designs, technology, and related intellectual property. ObjectOS, ObjectStack, associated logos, and product branding are trademarks of ObjectStack AI LLC. No trademark rights are granted except as expressly authorized.

If you provide feedback, you grant us a worldwide, perpetual, irrevocable, royalty-free right to use it without restriction or obligation.

13. Confidentiality

Each party may receive non-public information identified as confidential or that reasonably should be understood as confidential. The receiving party will protect it using reasonable care and use it only to perform or exercise rights under the agreement. These obligations do not apply to information that is public without breach, independently developed, rightfully received without restriction, or required to be disclosed by law.

14. Suspension and termination

You may stop using free Services at any time and may cancel subscriptions as described at purchase. We may suspend access when reasonably necessary to prevent harm, address security risks, comply with law, respond to non-payment, or address a material breach. Where practicable, we will provide notice and an opportunity to cure.

Either party may terminate for an uncured material breach after 30 days written notice, or immediately for insolvency where permitted by law. Upon termination, your right to use Cloud Services ends. We will make Customer Data available for export or deletion as stated in the applicable order, documentation, or data processing addendum.

15. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES, OPEN-SOURCE SOFTWARE, AND ALL RELATED MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, COMPLETELY SECURE, OR SUITABLE FOR ANY PARTICULAR REGULATED, SAFETY-CRITICAL, OR HIGH-RISK USE.

16. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY.

EXCEPT FOR PAYMENT OBLIGATIONS, INFRINGEMENT OR MISAPPROPRIATION OF THE OTHER PARTY’S INTELLECTUAL PROPERTY, BREACH OF CONFIDENTIALITY, INDEMNIFICATION OBLIGATIONS, OR LIABILITY THAT CANNOT LEGALLY BE LIMITED, EACH PARTY’S AGGREGATE LIABILITY ARISING OUT OF THE SERVICES WILL NOT EXCEED THE AMOUNTS PAID OR PAYABLE BY YOU FOR THE AFFECTED SERVICES DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY. FOR FREE SERVICES, OUR AGGREGATE LIABILITY WILL NOT EXCEED USD 100.

17. Indemnification

You will defend and indemnify ObjectStack AI LLC and its affiliates, officers, employees, and agents against third-party claims arising from Customer Data, your unlawful or unauthorized use of the Services, or your breach of these Terms. We will notify you of a claim and provide reasonable cooperation. You may not settle a claim in a way that admits our fault or imposes obligations on us without our written consent.

18. Export controls and sanctions

You must comply with applicable export-control, import, and sanctions laws. You represent that you are not prohibited from receiving the Services and will not use them for prohibited end uses or provide them to prohibited persons, entities, or territories.

19. Governing law and disputes

Unless a signed agreement states otherwise, these Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law rules. The state and federal courts located in or serving Sheridan County, Wyoming have exclusive jurisdiction, and each party consents to venue there.

Before filing a claim, each party will give written notice and attempt in good faith to resolve the dispute for at least 30 days. Nothing prevents either party from seeking urgent injunctive relief.

20. Changes and general terms

We may update these Terms. If a change materially affects your use of paid Cloud Services, we will provide reasonable advance notice through the Services, email, or another appropriate channel. Continued use after the effective date constitutes acceptance where permitted by law.

Neither party may assign the agreement without the other party’s consent, except to an affiliate or in connection with a merger, reorganization, or sale of substantially all relevant assets. If any provision is unenforceable, the remainder remains effective. Failure to enforce a provision is not a waiver. These Terms and incorporated agreements are the entire agreement regarding their subject matter.

The parties are independent contractors. These Terms do not create a partnership, franchise, joint venture, agency, fiduciary, or employment relationship, and there are no third-party beneficiaries. Neither party is liable for delay or failure caused by events beyond its reasonable control, except payment obligations.

21. Company information and contact

ObjectStack AI LLC, 30 N Gould St, Ste R, Sheridan, Wyoming 82801, United States. Federal Employer Identification Number (EIN): 37-2224437.

Legal notices and questions about these Terms may be sent to [email protected] and to the mailing address above.