流程自己跑——該等人的時候，等人。

import { defineFlow } from '@objectstack/spec';

export const EscalateBreachedCases = defineFlow({
  name: 'support_escalate_breached',
  label: 'Escalate SLA Breaches',
  type: 'autolaunched',
  nodes: [
    {
      id: 'start',
      type: 'start',
      label: 'On SLA Breach',
      config: {
        objectName: 'support_case',
        triggerType: 'record-after-update',
        condition: 'sla_breached == true && previous.sla_breached != true',
      },
    },
    {
      id: 'raise',
      type: 'update_record',
      label: 'Raise Priority',
      config: {
        objectName: 'support_case',
        filter: { id: '{record.id}' },
        fields: { priority: 'urgent' },
      },
    },
    {
      id: 'notify',
      type: 'notify',
      label: 'Notify Case Owner',
      config: {
        topic: 'case.sla_breach',
        recipients: ['{record.owner}'],
        channels: ['inbox'],
        severity: 'warning',
        title: 'SLA breached: {record.subject}',
        actionUrl: '/support_case/{record.id}',
      },
    },
    { id: 'end', type: 'end', label: 'End' },
  ],
  edges: [
    { id: 'e1', source: 'start', target: 'raise' },
    { id: 'e2', source: 'raise', target: 'notify' },
    { id: 'e3', source: 'notify', target: 'end' },
  ],
});